Returna.
Information pursuant to Legislative Decree no. 185/99 and subsequent amendments.

Purchases made on our website, like all distance purchases via phone or correspondence, are protected by Legislative Decree no. 185 of May 22, 1999, as they take place outside commercial premises. This regulation allows consumers to exercise their right of withdrawal. Consumers can exercise this right within 14 working days from the receipt of the goods. This right entails the option to return the purchased product to the supplier without any penalty and without providing a reason, along with the subsequent reimbursement of the purchase price.

Exclusions:
The right of withdrawal applies only to natural persons acting for purposes unrelated to their professional activity. Therefore, purchases made by resellers and companies are excluded from this right. Furthermore, the right of withdrawal does not apply to the following product categories:

a) Audio-visual products or sealed computer software that has been opened by the consumer.
b) Newspapers, periodicals, magazines, and prints of any kind.
c) Customized or made-to-measure goods.
d) Products and accessories that may come into contact with intimate areas or bodily fluids (e.g., saliva, mouth, or similar).
e) Products with original packaging that is lost, tampered with, or damaged.
f) Products on special offer.
g) Perishable or easily deteriorating goods.

How to exercise the right of withdrawal:
The right of withdrawal is exercised by sending, within the aforementioned period of 10 working days from the receipt of the goods, a written communication via registered letter with acknowledgment of receipt to:

Positive Studio di Mangione Marco
Corso Roma 179
71121 Foggia (FG)
ITALY

The communication can also be sent by email to info@buranalab.com, provided it is confirmed by registered letter with acknowledgment of receipt within the following 48 hours. This communication must include the codes, brand, and model of the products intended for return, as well as instructions for the reimbursement of the incurred expense (Bank Transfer or PayPal) and any bank account details.

The products subject to withdrawal must be returned by the consumer in a substantially intact condition, with original packaging and accessories, to the same address used for the registered letter, attaching the purchase receipt or invoice received with the goods.

Once the goods are received and their integrity is verified, we will process the refund for the returned products within a period ranging from 15 to 30 days, deducting the shipping and payment transaction costs, which will always remain the responsibility of the customer. For payments made via PayPal, refunds will be issued exclusively through PayPal; other refund methods will not be accepted. This policy aims to provide maximum protection for customers and avoid disputes with PayPal.

Additional Information and Contacts:
For any further information or questions, you can use the form available on the "Contact Us" page.

For any disputes, the competent court is in Foggia, italy.